Return & Refund Policy – MaxVape

At MaxVape UAE, we aim to ensure your satisfaction. Here’s our return and refund policy for your convenience:

What’s Covered?

This policy applies to hardware products only. Please note that e-juices are non-refundable and cannot be exchanged for any reason.

How Returns Work

1. Timeframe: You can return items within 7 days of purchase.
2. Requirements:
   • Ensure you have the original receipt.
   • The product must be in brand-new condition, unused, and still in its original packaging.
3. Important: If the item has been used, damaged, or tampered with, it will not be eligible for a refund.

Our Process

• Once we receive the item, our team will carefully inspect it. This process may take 10–20 days to complete.
• If the return is approved, you’ll receive your refund within 5 days after confirmation.

Need Help?

Have questions or need assistance? Feel free to reach out to our friendly Customer Service Team via email—we’re here to help!

At MaxVape UAE, we value your trust and are committed to providing the best experience possible.

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